Off the Cuff

YOU asked the questions, Tom answered. Why don’t big companies innovate? What inspires you? What makes a great communicator? See Tom give his answers below.


The first video in the Off the Cuff series shows Tom responding to a question from Keith Clark, "Where do you find your inspiration on your most difficult days?"

Innovation within Large Companies

The Off the Cuff series continues with Tom answering this question from Jack Webb-Heller, "Why don't big companies innovate, and who are the best that do?"

Advice on Writing and Communication

In this video from the Off the Cuff series, Tom is asked, "What is the greatest piece of advice you ever received that has made you a better writer or communicator?" It's a terrific question for Tom, and he discusses not only writing influences, but touches on public speaking as well.

Front Line Managers

In this Off the Cuff video, longtime fan Dave Wheeler asks where Tom's focus on front line managers came from.